ABT Dev Services (Pvt.) Ltd. operates this website. This policy explains what information reaches us when you visit, use a form, or contact us directly. It covers prospective clients, business contacts, newsletter subscribers, and job applicants. A signed client agreement may set different terms for information handled during a project.
Who to contact
For questions about this policy or a request concerning your information, email contact@abtdevservices.com or write to 1st Floor TMS, Badami Bagh, Lahore, Pakistan. For job-related correspondence, use careers@abtdevservices.com. Please describe your request and the contact details you used so we can identify the relevant information.
Information you provide
The contact form collects your name and email address. Depending on the inquiry type, it also asks for your company, budget range, timeline, services of interest, project brief, consultation date and time zone, company size, compliance needs, partnership type, website address, subject, or message. The newsletter request form asks for an email address. The job application form asks for your name, email address, the role, and an application message; it does not offer a résumé upload. If you email or call us, we receive the details you choose to include and the ordinary communication metadata needed to reply. Do not send passwords, payment card details, medical records, student records, or confidential datasets through these general channels.
What happens to online form submissions today
The website validates contact, newsletter, and job application submissions on the server. When email delivery is configured, the website sends the submitted details to our business inboxes through an SMTP provider. A success message appears only after the provider accepts the team email. We may also send an acknowledgement to the address you supplied, although a missing acknowledgement does not mean the team email failed. If the mail service is unavailable, the form displays an error and asks you to email us directly. The website does not keep a separate lead, subscriber, or applicant database. Email providers and our mailboxes retain messages according to their settings and our business needs. Hosting infrastructure may process technical request records under its own retention settings.
Client portal availability
The client sign-in and sign-up routes currently display a portal update notice. They have no credential fields and do not create an account or session. If you contact support about client access, we receive the details you choose to include in your email. Do not email passwords or sensitive project records.
Technical data and browser preferences
The hosting environment may receive the IP address, requested URL, time, browser information, and security or error details required to deliver and protect the website. Your browser stores a theme preference, a cookie-choice preference, and a session-only flag that prevents the opening animation from repeating in the same tab session. The site currently has no third-party analytics or advertising script. Our Cookie Policy names the browser storage and explains how to remove it.
Why we use information
We use information received by forms, direct email or phone to answer inquiries, arrange discussions, assess project fit, prepare proposals, manage recruitment and business relationships, and meet applicable legal duties. Technical data supports site delivery, troubleshooting, and security. A newsletter form submission is recorded in our CRM and emailed to our team; it does not automatically add you to a mailing list. We use the address for updates only as requested and subject to applicable consent requirements. We do not sell personal information or make decisions with legal or similarly significant effects solely by automated processing.
Legal grounds where data-protection law requires them
For people covered by a law that requires a processing basis, responding to a request may be necessary to take steps before a contract or serve our legitimate interest in handling business inquiries. Managing an existing relationship may be necessary for a contract; security and service operation serve our legitimate interests; some records may be required by law. Where we actually offer optional marketing or analytics, we will seek any consent required before using it. You can object to processing based on legitimate interests and withdraw consent-based permission by contacting us.
Sharing and international access
Hosting and email providers process the information needed to deliver the site, form messages and direct correspondence. Form submissions are recorded as leads in ABT’s own CRM (hosted by us at crm.abtdevservices.com) and notifications go to two ABT business inboxes. Client portal data (projects, invoices, support requests and account details) is held in the same CRM; the website passes it to signed-in clients without storing it. We may disclose information to advisers, delivery partners involved in an agreed project, or authorities where the law requires it. Our team works from Pakistan with contacts in other countries, so correspondence may be accessed or processed outside your country. If a specific transfer rule applies, we will use an applicable transfer mechanism or take other steps required by that rule.
Retention and security
The website application itself does not retain completed form submissions; they are stored in our CRM as business records. The client portal uses one strictly necessary, http-only session cookie that ends when you sign out or after a period of inactivity. We keep submitted emails, direct correspondence and related business records for as long as reasonably needed to handle the matter, maintain the relationship, resolve a dispute, or meet a legal duty, then delete or archive them according to the circumstances. Hosting and email providers control their own technical log retention. We use encrypted transport, SMTP transport security, security headers and server-side form validation. No internet transmission is risk-free.
Your choices and rights
Depending on the law that applies to you, you may be able to request access, correction, deletion, restriction, portability, or an objection to a particular use. Contact us using the details above. We may need to verify your identity and may explain any legal exception. You can stop marketing emails by contacting us or using an unsubscribe link if one is provided. You can remove browser preferences through your browser settings. If you have a concern about how your information is handled, contact us first; you may also complain to the data-protection authority responsible in your location where that right exists.
Children
This is a business website intended for adults and people authorized to represent an organization. We do not knowingly seek personal information from children through it. If you believe a child has shared information with us, contact us so we can investigate and remove it where appropriate.
Changes to this policy
We will update this page when the website, connected services, or relevant practices change. The date displayed above identifies this version.