Accessibility in project delivery

Accessibility belongs in every stage of a project, from the first user journey to the final release. It affects the content, interaction, and technical behavior of a service.

During discovery and design

We discuss who will use the service, the tasks they need to complete, and any accessibility requirements that apply. Designs account for readable content, clear controls, keyboard focus, color contrast, responsive layouts, and meaningful error states. We review interactive patterns before they become expensive to change.

During development

Developers use semantic HTML and accessible component behavior. We check keyboard operation, focus order, labels, messages, and alternative text for meaningful images. Automated scans help find common issues, but they cannot establish that a complete task is usable.

Before release

We test important journeys across viewport sizes and input methods and record issues with owners and priorities. Where appropriate, screen-reader and user testing add evidence that code checks cannot provide. The W3C WCAG 2.2 quick reference helps teams agree on specific criteria.

After release

New content and features can introduce regressions. We recommend including accessibility checks in publishing and release routines and giving users a clear way to report barriers. If you have a specific standard or procurement requirement, share it at the start so it can be reflected in the scope and acceptance criteria.